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Prior to bringing my vehicle in I spoke with Marlin for 30 to 45 minutes regarding everything that was done on the vehicle and what was the issue that I, nor the mobile mechanic I hired couldn't seem to figure out. He took a lot of notes, asked questions, and was very gracious when discussing all of my DIY mistakes. My first impression was that his shop floor (along with his appearance) was very clean and orderly. Despite being shorthanded along with a backlog of repairs, Marlin took the time to thoroughly inspect the vehicle and provided a comprehensive list of his findings and recommended repairs. His invoice was detailed and itemized. This was in addition to the issue I brought the car in for. I knew this as I attempted to work on the car myself and his inspection noted some items that I had "touched" but did not mention when I initially spoke to him about bringing my car in for service. I very much appreciated his professionalism and attention to detail as it is easy to not be as thorough and focused on the immediate repair when pressed for time. This only comes with maintaining a high level of standards that your committed to regardless of outside forces beyond your control. As such, the turnaround time may not be as fast as other shops and you have to schedule an appointment which may be a few weeks out. So be patient and have a alternate means of transportation worked out. It is worth the high quality of workmanship and his honest, straight forward approach. Definitely will be my "go-to" mechanic going forward.
Fantastic work Very Friendly and have been going there for years
i have been going to Cascade Automotive for years and have never had an issue. Best service and always friendly. Takes time to explain anything about vehicle or just to chat.
Repeat customer says it all.
Marlin is a very solid mechanic does a very thorough job every time I have taken my cars there and uses quality parts every time
Great folks to work with. They are expert mechanics and have all the tools and diagnostic equipment to do the job right. I've been going to them for a number of years now and they've never let me down.
They worked on my 2005 Impala, they are awesome, very genuine and honest people. They are my place of recommendation. They are a little slower then other places but they take there Time and you have too understand there's only so many people there.
Excellent work on our truck! Very personal and timely. Marlin explained everything that needed to be done in detail. We are repeat customers and will continue to be.
Marlin has serviced both my Jeep Commander and Subaru Outback for a few years. Their service is great, they have competitive pricing. They are quick to pick up on potential issues that could cause major problems or breakdown on the road and bring them to your attention so you can take care while they have the vehicle or schedule an appoint that is convenient for your schedule. Great service and very friendly.
Very honest